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Knowledgebase
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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

Are you able to receive emails but not send?
If you can receive mail but aren't able to send this means one thing: Your internet provider...
Views: 64
Are you able to send emails but not receive?
Either your domain is over quota, or your e-mail address itself is over quota. You will need to...
Views: 61
Does your e-mail client say
All of our shared servers have a 60 check per hour limit. If you hit this limit in any hour...
Views: 57
Email Troubleshooting
Email Troubleshooting to get your mail working: Email Troubleshooting Make sure your user...
Views: 64
How can I setup webmail to go directly to Horde, SquirrelMail or RoundCube?
1. Login to the webmail program you prefer. You can get there by going to...
Views: 54
How do I change my sites MX record to point mail to another server or domain?
If you wish to just point it to another domain do the following: 1. Log into your Cpanel. 2....
Views: 66
How do I create email accounts?
To create an email account, login to your control panel and click Mail, then Add/Remove Email...
Views: 59
How do I log into Webmail?
You can log into webmail by going to: http://www.yourdomain.com/webmail or...
Views: 55
Our mail policy and limits
Limits: There is a 500 hourly email limit per domain this limit is also applied towards...
Views: 62
Outlook / Outlook 2003 / Eudora / Thunderbird / Mac Email Client Settings
To see a step-by-step tutorial on how to configure Outlook 2003 please click the link below:...
Views: 55
Outlook Email Client Setting
Setting up Email Account with Outlook Express Before starting: Make sure your domain name...
Views: 72
Setting up Email Account with Outlook 2003
Before starting: Make sure your domain name loads. If it doesn't load your your email account...
Views: 60
Steps to making a form on your website where people can email you information (formmail)
How do I setup a FormMail? Steps to making a form on your website where people can email you...
Views: 55
What do I put for both incoming and outgoing mail server?
For both incoming and outgoing mail server, put mail.yourdomain.com.
Views: 61
Where do I go to check my emails using my browser?
To check your email using your web browser, go to http://yourdomain.com/webmail/. You can also go...
Views: 57
Why do e-mails with attachments not work?
1. The server is designed to block attachment types which are seen as a danger if they are not...
Views: 61
Why won't my email address work?
Make sure your user name and password is all lowercase. Make sure you have created the...
Views: 60

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